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Dec 2008, Fortune 500 Financial Services Company
You (and your folks) don’t just take our job and print it. You’re in the trenches with us—offering advice, making enhancements, and even troubleshooting technical issues. We never have to feel like we’re alone in the final processes of taking our vision for documentation and putting it “on the press.” I have never heard you say something can’t be done. Even when we dream up something that you haven’t seen or done before (or we’re simply running behind on a project), you’re willing to find a way! Finally, your customer service is outstanding! I have never heard an unkind word or tone even when we’re asking for the hundredth change!
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